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Informations générales

Sites : Bucharest, Romania 
  • Lieu: Bucharest
  • État:
  • Pays: Romania


ID du rôle
204077
Type de candidat
Temporary Employee
Studio/service
CTO - IT
Organisation de travail flexible
Hybrid

Descriptions et critères

Electronic Arts crée des expériences de divertissement exceptionnelles qui inspirent les joueurs et les fans du monde entier. Ici, tout le monde fait partie de l’histoire. D'une grande communauté internationale. C'est un lieu où la créativité s’épanouit, où les nouvelles perspectives sont bienvenues et où les idées comptent. Une équipe dans laquelle chacun fait évoluer le jeu.

Electronic Arts IT group keeps our employees and business operations connected globally. As a digital entertainment company, EA's enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. We bring creative technology services to each one of these areas, keeping everyone creative, collaborative and productive. Our team ensures better play across all of EA and we need your help to do that.

Position Summary:

The Applications Support Engineer (Perforce) is a technical professional on our specialist operations team that supports EA’s large and complex source code and asset repositories across the globe. They use their Helix Core and Linux knowledge to provide application and system support to maintain operations, availability and high performance across many Perforce environments around the world.

The team is responsible for system engineering, application troubleshooting, implementing technical fixes and workarounds, keeping operating systems and application software up-to-date, working with report data to maintain capacity and performance of the environment, and contributing to the Perforce product roadmap.

The job can be either partly onsite hybrid (EA Bucharest) or offsite from Romania, depending on your preference, and you will report to the Senior Manager Game Creation Operations based in the United Kingdom.

Why work on the Perforce Product team?

We help build and run our version control product in a large, globally distributed environment and we are surrounded by EAIT people who are passionate about Perforce. We work directly with game development teams to improve their workflows and resolve their problems.

We believe in being the catalysts for operational and engineering improvement in a product area that is rapidly changing within Electronic Arts. We are all product owners, and we believe in running high-quality operational environments that focus on continuous improvement and the desire to automate manual processes whenever possible.

Responsibilities

  • Provide user community support through our help channels on common Helix Core and Swarm issues
  • Monitor Perforce environments for application and system health and performance
  • Create and maintain Perforce multi-server environments
  • Identify repetitive operational tasks for process improvement and automation
  • Actively participate and contribute within a scrum or kanban agile team
  • Collaboratively work with the wider product team to deliver our IT strategy shared goals
  • Understand studio and game creation needs evolve and shift focus as needed

Qualifications

  • 1+ year experience of providing application support with Helix Core applications (p4d, p4v, p4p)
  • 1+ year experience of providing system support for Linux operating systems
  • Experience of troubleshooting and providing resolution to difficult, unfamiliar issues
  • Experience of participating in Scrum and/or Kanban Agile ceremonies

Preferred Skills

  • Experience with creating and/or supporting in-house tools with languages such as PowerShell, Python, .Net Core (C#), BASH, Perl
  • Experience with enterprise monitoring and analysis, such as datadog, grafana, prometheus, splunk, or similar
  • Understanding of Infrastructure as Code (IaC) best practices
  • Professional certifications, such as Azure, AWS, GCP, VMWare, Linux, CompTIA, Agile Scrum
  • Familiar with product/service delivery methodologies

Electronic Arts Inc. is a global leader in interactive entertainment. We develop and deliver games, content, and online services across platforms. We have a broad portfolio of brands that span the most popular genres.

We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together experienced people that combine creativity, innovation, and passion. We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impactful and rewarding work of their careers.

Join us in driving the next revolution in games.



À propos d'Electronic Arts
Nous sommes fiers de notre vaste catalogue de jeux et d’expériences, de nos sites à travers le monde et des multiples opportunités à saisir au sein d’EA. Nous valorisons l’adaptabilité, la résilience, la créativité et la curiosité. D'un management qui laisse s'exprimer tout votre potentiel à la création d’espaces dédiés à l’apprentissage et à l’expérimentation, nous vous offrons les conditions qui vous permettront de faire un travail fantastique et de profiter d'opportunités de progression.

Nous adoptons une approche holistique pour nos programmes d'avantages sociaux, en mettant l'accent sur le bien-être physique, émotionnel, financier, professionnel et communautaire qui favorise une vie équilibrée. Ces programmes sont conçus de façon à répondre aux besoins locaux et peuvent inclure une couverture médicale, un soutien au bien-être mental, de l'épargne pour votre retraite, des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Nous encourageons le développement d'environnements dans lesquels nos équipes peuvent donner le meilleur d’elles-mêmes.

Electronic Arts offre des opportunités d'emploi équitables. Toutes les décisions de recrutement sont prises sans prise en compte de la race, la couleur de peau, la nationalité, l’ascendance, le sexe, le genre, l'identité ou l'expression de genre, l’orientation sexuelle, l’âge, les informations génétiques, la religion, la situation de handicap, l'état de santé, la grossesse, le statut marital ou familial, le statut militaire ou toute autre caractéristique protégée par la loi. Nous étudierons également, conformément à la loi, les candidatures de personnes ayant un casier judiciaire. EA adapte ses lieux de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.