Electronic Arts

Manager, Workplace Experience

Electronic Arts

LA – Chatsworth - Onsite

About Workplace Experience (WE)

Workplace Experience is focused on allowing our people to connect, create, and innovate through inclusive workplaces and experiences, wherever they work.

About the Position Reporting to the Workplace Experience Director (US/LATAM), you and your team exist to deliver and support excellent experiences for our people through our environments, services, and gatherings. Your team is tasked with facilities management, health and safety, workplace design, onsite and contracted services, and employee community and events.

Responsibilities:

• Partner with the Director on the workplace environment at our Chatsworth campus in LA,  that builds community, brings people together, maintains a safe, secure and healthy workplace, and ensures a productive and engaging setting. Use thoughtfulness and creativity to develop our space, our culture, and our employee experience to enhance employee engagement and demonstrate EA values.
• Lead the Workplaces site team focusing on strategic goals, customer service, and delegating needs for maintaining an owned site. 
• Manage the operational budget for the site including the monthly analysis and forecasting for site operations and of our vendors including the operations of our Motion Capture studio. 
• Develop relationships with local leadership to understand the dynamic requirements and anticipate any inefficiencies or quality issues and quickly resolve them. Oversee the relationships with both external third-party service providers and internal customers for employee and site services to ensure teams receive appropriate service levels at the right cost.
• Develop and implement new and improved standards or processes to support a culture of continuous improvement and to improve the employees’ workplace experience.
• Ensure management of deliverables and communicating each step.
• Maintain statutory standards and understand the associated environmental and occupational risks and liabilities.
• Create engagement opportunities onsite that foster collaboration and community. 
• Participate in construction and design projects by representing local needs, partnering with COEs for agreed roles and responsibilities. Plan and complete move-in activities, including implementing change management and communication plans.
• Represent requirements of the business leaders, teams, site, and culture for changes to programs, site, and build.
• You will partner with global COE's on matters such as Capital Projects, Real Estate, Safety, Security, and Workplace Design.

You Will Need:

• 6+ years experience in Workplace Experience, hospitality or facility operations and demonstrate experience leading large-scale site operations .
• Experience designing and implementing Workplace solutions to resolve challenges and driving improvements to existing challenges
• Knowledge of workplace trends. 
• Understanding of business operations to help you to empathize with the challenges our BUs face. 
• You can navigate obstacles creatively and advocate for decisions.
• Business, finance, and management knowledge.   
• You're strategic in decision making and pushing tasks forward.
• Project management skills with experience meeting targets.
• . You'll need to have experience developing relationships.
• You'll need to have experience communicating upwards.
• Experience leading teams and partners through change.