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General Information

Locations: Bucharest, Romania 
  • Location: Bucharest
  • Country: Romania


Role ID
206638
Worker Type
Regular Employee
Studio/Department
EA Studios - Quality Verification
Work Model
Hybrid
Job Category
Quality Verification

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Quality, Verification and Standards (QVS) is a transforming business has a worldwide presence. Our size and global reach requires prioritization, focus and the ability to switch context multiple times a day. You are collaborative and excel at working with multiple partners.

We are looking for an Operations Manager, reporting to the Director of Operations (Mobile, ARPG and Lifestyle QVS), partnering with Mobile, ARPG and Lifestyle QVS leaders and the existing operations team, to assist with the planning and control of our operational activities.

The role responsibilities:

  • Work with the Director of Operations, as well as with Mobile, ARPG and Lifestyle leaders to understand overall headcount across resource types including: financial impact, chargeback variance, and focused analysis. Identify opportunities for process improvements and stakeholder collaboration.
  • Support the Director of Operations Mobile, ARPG and Lifestyle QVS in quarterly forecasting process, as well as monthly actuals vs forecast analysis. Track and analyze Operations KPI’s, assist with the creation of Operations artefacts.
  • Implement measurements that track discipline performance, delivery, and financial status to find and address core risks to our business and partner teams.
  • Lead workshops with Mobile QVS teams using different collaboration tools (Miro, Asana, Trello). Experience using Anaplan is an asset.
  • Improve operating workflows and manual processes by implementing scalable, simplified and automated solutions across multiple disciplines that consider analytics and technology. 
  • Monitor progress against targets and identify areas for improvement.
  • Use data and insights as a resource to guide efficient decisions across our business.

What you bring:

  • Your experience using data and business expertise to inform decisions. Ability to see the bigger picture, as well as willingness to do a deep dive into the details when needed.
  • An understanding of the EA culture, structure and ability to navigate various stakeholder groups.
  • Develop measurements that track discipline performance, delivery, and financial status to find and address core risks to our business and partner teams.
  • Experience with process improvement and automation tools.
  • Proficient change management and stakeholder management skills.
  • The ability to track, model and present information in engaging ways.
  • Minimum 5 years of work experience in operations management or a related field. Electronic Arts experience, especially in Mobile, is considered a strong asset.

 

Benefits Language


About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
LinkedInID
1449